ONSPEED comments

ONSPEED provides us with a much faster Internet connection
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onspeed is designed to give the feeling of a speeded up internet using on the fly compression and decompression of the bits of compressible web pages (text etc.) This works very well and gives a reasonable user experience for Dialup and in my case GPRS dialup. You pay about £25 per year for the service which links your downloaded client to an authentication server holding your username and password. My experience has unfortunately coincided with a collapse of the authentication servers on my third day of usage and a week later they have yet to sort out the half dozen tickets I raised. Apart from one communication stating they had sorted out the server I have had only standard autoreponses from the company. They advertise a 14 day money back guarantee so I have a day or so before I give up on them entirely. I believe they are a bona fide company with a good product but their customer relations/communications leave a lot to be desired.. or perhaps the authentication server is still giving them a sev1 experience in which case I shan't be buying shares.?!

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